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GDPR Compliance

Last Updated: May 13, 2026

Our Commitment to GDPR

Bot Grove is committed to ensuring compliance with the General Data Protection Regulation (GDPR), even though we are based in Australia. We recognize the importance of protecting the personal data of individuals in the European Economic Area (EEA) and have implemented measures to meet GDPR requirements.

This page explains how we comply with GDPR principles and what rights you have regarding your personal data.

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you explicitly agree to provide your information (e.g., subscribing to newsletters, filling out forms)
  • Contract: When processing is necessary to fulfill our contractual obligations to you
  • Legitimate Interest: When we have a legitimate business interest (e.g., fraud prevention, website security, business analytics)
  • Legal Obligation: When we must process data to comply with legal requirements

Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request access to the personal data we hold about you. We will provide you with a copy of your data in a commonly used electronic format.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data. We will update your information promptly upon verification.

Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data in certain circumstances, such as:

  • The data is no longer necessary for the purposes it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed

Right to Restriction of Processing

You have the right to request restriction of processing in certain situations, such as when you contest the accuracy of your data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority in the EEA, particularly in your country of residence, workplace, or where an alleged infringement occurred.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Subject: GDPR Data Request

In your request, please specify which right you wish to exercise and provide sufficient information for us to verify your identity. We will respond to your request within one month, unless the request is complex, in which case we may extend the response time by an additional two months.

We will not charge a fee for processing your request unless it is manifestly unfounded, excessive, or repetitive.

Data Protection Principles

We adhere to the following GDPR data protection principles:

Lawfulness, Fairness, and Transparency

We process personal data lawfully, fairly, and in a transparent manner. We clearly communicate how we collect and use your data.

Purpose Limitation

We collect personal data for specified, explicit, and legitimate purposes and do not process it in a manner incompatible with those purposes.

Data Minimization

We collect only the personal data that is adequate, relevant, and necessary for the purposes for which it is processed.

Accuracy

We take reasonable steps to ensure that personal data is accurate and kept up to date. Inaccurate data is erased or rectified without delay.

Storage Limitation

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Integrity and Confidentiality

We implement appropriate technical and organizational measures to ensure security of personal data, protecting against unauthorized access, loss, or damage.

Accountability

We are responsible for demonstrating compliance with GDPR principles and maintain records of our processing activities.

Data Transfers Outside the EEA

We are based in Australia, which means your data may be transferred outside the EEA. When we transfer personal data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection levels
  • Binding Corporate Rules for intra-organizational transfers

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, unless the breach is unlikely to result in a risk.

If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you without undue delay, providing information about the nature of the breach and steps you can take to mitigate potential adverse effects.

Data Protection Officer

While we are not required to appoint a Data Protection Officer (DPO) under GDPR, we have designated a privacy contact person to handle data protection matters. You can reach our privacy team at [email protected].

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal effects or similarly significantly affects you. Any data analysis we conduct is for internal business purposes and does not result in automated decisions about individuals.

Children's Data

We do not knowingly collect or process personal data of children under 16 years of age without parental consent. If we become aware that we have collected data from a child without appropriate consent, we will delete that information promptly.

Updates to This Page

We may update this GDPR compliance page from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. The "Last Updated" date at the top indicates when the most recent changes were made.

Contact Information

If you have questions about our GDPR compliance or wish to exercise your rights, please contact us:

Bot Grove
Email: [email protected]
Address: Level 12, 157 Walker Street, North Sydney NSW 2060, Australia

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